If you are not satisfied with your purchase, we
will exchange or refund moccasins and other moccasin products
within 30 days provided that the leather footwear is
new and does not
show wear. The 30-day return/exchange policy does
not apply to Christmas gift orders, which may be exchanged or returned
Our moccasin footwear is guaranteed against
defects in workmanship. No returns or refunds on custom
items. (Please reference "Custom Footwear.") There will be a 10%
restocking charge on all returns but not on exchanges.
will be either replaced or repaired at our discretion.
An explanation of the
nature of the defect must be included with the
returned merchandise. This guarantee covers obvious manufacturing
defects, not wear-related issues.
PLEASE NOTE: The customer is
responsible for the cost of shipping exchanged or
refunded merchandise back to Footskins. We will cover shipping costs of
exchange pairs back to the customer.
For international customers, we will cover the standard domestic
charges of shipping your exchange item back to you. You will be
responsible for any additional international shipping costs.
Please reference the Sales Terms page for more information.
Our Mailing Address:
Footwear By Footskins
110 E. Main St., P.O. Box 146
Spring Grove, MN
Footwear By Footskins 507-498-3707
or toll free in the USA: 888-720-3131
Hours: Monday-Friday: 8:00am-5:00pm Central Time.
Email: Anytime email@example.com
NO REFUNDS ARE GIVEN ON CUSTOM ORDERS:Every effort is made to completely satisfy the customer with the final product.
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